Front Desk Ambassador

4 weeks ago


Chicago, Illinois, United States Marriott Full time
Job Summary

As a Front Desk Ambassador at Renaissance Hotels, you will be the first point of contact for our guests, creating a unique and personalized experience for each visitor. Your friendly and authentic approach will set the tone for their stay, ensuring they feel at home from the moment they arrive.

Key Responsibilities

Anticipate and deliver on guests' needs, using your expertise and relationships with other hotel staff to provide exceptional service.

Tailor your approach to each guest, reading cues to ensure a smooth and easy experience.

Provide guests with intriguing information about the locale, highlighting the unique features and offerings of the area.

Requirements

High school diploma or equivalent required.

No related work experience necessary, but a passion for delivering exceptional guest experiences is essential.

Ability to work on your feet and move around the hotel, with a focus on providing hands-on service to guests.

About Us

Renaissance Hotels is a portfolio of brands with Marriott International, dedicated to helping our guests experience the DNA of the neighborhoods they visit. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If you're a spontaneous explorer looking for a new challenge, we invite you to discover career opportunities with Renaissance Hotels.
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