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Client Relations Manager
2 months ago
This role will report to the Marketing Product Manager and will concentrate on fostering enduring customer connections through identifying prospects, qualifying leads, and finalizing sales opportunities. The ideal candidate will possess a BA/BS degree and a minimum of 4 years of experience in inside sales within a durable goods manufacturing, distribution, or equipment sales context.
Key Responsibilities:
- Assess customer requirements and propose tailored solutions
- Achieve or surpass performance and revenue targets
- Work collaboratively with team members to enhance customer value
- Engage in outbound calling and manage incoming customer inquiries
- Develop sales strategies to expand client accounts
- Implement recovery plans for previously lost accounts
Required Qualifications:
- Exceptional interpersonal, analytical, and communication abilities
- Technically proficient and inquisitive about customer needs and product offerings
- Capable of multitasking and effectively prioritizing tasks
- Strong planning and organizational capabilities
- Positive team contributor with a professional attitude
This job description is subject to modification and does not constitute an employment contract. Management retains the right to assign or reassign duties and responsibilities at any time. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.