Service BDC Representative

4 days ago


Birmingham, Alabama, United States Sonic Automotive Full time

{"h1": "Service BDC Associate Job Description", "p": "At Sonic Automotive, we're committed to your success and invested in your future. As a Service BDC Associate, you'll play a critical role in generating sales appointments with customers who contact us via the internet for service of new and/or pre-owned vehicles.", "ul": [{"li": "Respond to internet inquiries with courtesy, accuracy, and professionalism."}, {"li": "Promptly and accurately enter all customer inquiry data into our CRM."}, {"li": "Generate service appointments."}, {"li": "Conduct phone surveys to assess customer preferences and quality of experience."}, {"li": "Effectively utilize lead management tools."}, {"li": "Compile all necessary reports, forms, and other documentation on a timely basis."}, {"li": "Perform cashier duties as requested."}, {"li": "Perform other job-related duties as assigned."}], "h2": "Qualifications", "p": "To succeed in this role, you'll need:", "ul": [{"li": "Excellent verbal and written communication skills."}, {"li": "Strong MS Office Suite computer skills."}, {"li": "Ability to work independently and as part of a team in a fast-paced environment."}, {"li": "Ability to work in a call center environment."}, {"li": "Strong organizational and time management skills."}, {"li": "Ability to read and comprehend rules, regulations, policies, and procedures."}], "h2": "Why Choose Sonic Automotive", "p": "At Sonic Automotive, we offer comprehensive training, competitive compensation, and unparalleled benefits. You'll experience the best that a career in the automotive industry has to offer."}



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