Donor Service Representative

1 week ago


Birmingham, Alabama, United States Texas Thrift Full time
Donor Service Representative

At Texas Thrift, we're seeking a skilled Donor Service Representative to join our team. As a key member of our team, you'll be responsible for:

Key Responsibilities:
  • Pursuing donations for resaleable clothing and household items through outbound phone contacts
  • Achieving campaign Key Performance Indicators (KPIs)
  • Ensuring a high level of customer satisfaction
  • Maintaining a focus on delivering exceptional call experiences for donors and potential donors
  • Following up with donors to verify pickup schedules and ensure accurate information entry

We're looking for a dedicated and results-driven individual who can excel in this role and contribute to our team's success. If you're passionate about customer service and have a knack for building strong relationships, we encourage you to apply.



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