Fleet Maintenance and Damage Operations Manager

1 week ago

California, United States Avis Budget Group Full time
About the Role

We are seeking a highly skilled and experienced Fleet Maintenance and Damage Manager to join our team at Avis Budget Group. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our fleet, including maintenance, damage, and condition management.

Key Responsibilities
  • Direct the daily operation of in-fleet maintenance, damage, condition, and de-fleet functions for our shops.
  • Manage technicians, including selecting, coaching, leading, training, and supervising vehicle technicians.
  • Assign and schedule work duties to auto service staff according to individual skill level.
  • Oversee the hiring and training of an effective auto service team.
  • Maintain compliance with quality standards and ensure a safe work environment and processes in and around our shops.
  • Manage P&L performance, productivity, financial, and asset controls, and adhere to audit and financial policies and procedures.
  • Ensure timely completion of recalls, preventative maintenance, and quality of vehicle repairs.
  • Select, manage, and inspect outside vendor work to established service levels and quality standards.
  • Minimize vehicle downtime and units out of service.
  • Ensure warranty submissions meet or exceed business plan and all required documentation is submitted.
  • Ensure timely and accurate in-fleeting and optimal condition for de-fleeting.
  • Hire, train, engage, energize, set up for success, coach, and recognize team members to enable a high-performing culture.
  • Guide the resolution of employee relations issues and commonly faced problems to build and maintain professional relationships with subordinates.
Requirements
  • High School degree required.
  • At least two years of leadership experience, preferably in fleet maintenance functions in the automotive industry.
  • Travel depending on district/territory to outlying locations and vendors is necessary.
  • Proven ability to engage a team and drive results.
  • Strong communication skills and ability to provide work direction to a team of technicians and staff.
  • Strong time-management, multitasking, and problem-solving skills.
  • Strong process orientation with a focus on continuous improvement.
  • Excellent analytical, creative problem-solving, and organizational skills, with strong attention to detail.
  • Ability to learn new technology.
  • Proficient computer skills, including Excel spreadsheet knowledge.
  • Proactive cross-functional team player able to work in a fast-paced service-oriented work environment.
Preferred Qualifications
  • Bachelor's degree.
  • ASE certifications and/or automotive technical training or experience.
What We Offer
  • Access to Medical, Dental, Vision, Life, and Disability insurance.
  • Eligible to elect other voluntary benefits, including Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages.
  • Contribute up to $270 as a tax-free benefit for public transportation or parking expenses.
  • 401(k) Retirement Plan with company matched contributions.
  • Full training to learn the business and enhance professional skills.
  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars.
  • Access to an Employee Assistance Program for services, including counseling, financial, and legal consultation, referrals for care service, and more.
  • Community involvement opportunities.
About Us

Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission.

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

This role requires the ability to lift up to 15 pounds and enter and exit vehicles. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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