Customer Experience Representative

21 hours ago


Riverside, California, United States Moss Bros. Chrysler Dodge Jeep Ram Riverside Full time

At Moss Bros. Chrysler Dodge Jeep Ram Riverside, we are committed to providing exceptional customer experiences and exceptional career opportunities. As a BDC Service Coordinator, you will play a vital role in ensuring seamless communication and coordination between customers and dealership resources.

Your primary responsibilities will include answering customer calls, establishing follow-up appointments, responding to inquiries, and following up with leads. You will also participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management.

We offer a competitive salary of $18.00 per hour, plus a comprehensive benefits package that includes medical, dental, and vision insurance, life insurance, 401(k) plan, and paid vacation time. If you are a team player with excellent communication skills and a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.

Key Qualifications:

  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver's license
  • Be willing to commute to Moreno Valley


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