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Client Support Specialist

2 months ago

Englewood, Colorado, United States Kelly Burns - State Farm Agent Full time
Job Overview

POSITION SUMMARY:
As a Client Support Specialist at Kelly Burns - State Farm Agent, you will play a vital role in creating outstanding client interactions that contribute to the success of our insurance agency. This role demands meticulous attention to detail, exceptional customer service abilities, and a genuine passion for assisting clients.

WHAT WE OFFER:

  • Competitive salary with commission opportunities and annual bonuses.
  • 15 days of paid time off annually, in addition to recognized holidays.
  • Comprehensive health and retirement plans with employer matching.
  • Flexible working hours to accommodate your lifestyle.

KEY RESPONSIBILITIES:

  • Build and maintain strong relationships with clients, ensuring follow-up as necessary.
  • Deliver timely, accurate, and friendly service to customers, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance products.

REQUIREMENTS:

  • No prior experience necessary; we are willing to train the right candidate.
  • Ability to connect effectively with clients, respond to their inquiries, and anticipate their needs.
  • Strong communication skills to assist clients and collaborate with other team members.
  • Proactive approach to problem-solving.

APPLICATION PROCESS:
If you believe you are a good match for our agency and are eager to start a rewarding career in the insurance sector, we encourage you to explore our website for more information.

Kelly Burns - State Farm Agency is committed to diversity and encourages applications from individuals of all backgrounds.