Customer Experience Host

7 days ago


Fitchburg, Massachusetts, United States Hometown Pros Llc Full time
About Us

Hometown Pros Llc is a leading provider of innovative entertainment experiences. Our mission is to deliver unparalleled customer satisfaction through exceptional service and a commitment to safety.

We are looking for a Customer Service Representative to join our team in a full-time or part-time capacity. As a key member of our team, you will play a critical role in ensuring that our guests have a memorable and enjoyable experience.

In this role, you will be responsible for:

  • Greeting and welcoming guests to our facility
  • Providing clear instructions and guidance on the use of our facilities
  • Ensuring that all safety protocols are followed and maintained
  • Assisting with cleaning and restocking of facilities
  • Performing general maintenance and administrative tasks

The ideal candidate will have excellent communication skills, be able to lift 75+ lbs consistently, and possess a strong attention to detail. Additionally, they will be able to command and maintain large groups of all ages with courtesy.

Estimated Salary: $40,000 - $50,000 per year, depending on experience and qualifications. We offer a dynamic work environment, opportunities for growth and development, and a chance to be part of a fun and supportive team.



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