Customer Experience Specialist
7 days ago
At Redline Powersports, we pride ourselves on delivering exceptional customer experiences and maintaining a high level of professionalism in our Service Department. Our team is passionate about providing top-notch service, and we're looking for like-minded individuals to join us.
Job Description
As a Service Advisor, you will be responsible for ensuring seamless communication between our customers and our Service Technicians. You will advise customers on necessary services and routine maintenance, obtain vehicle information, and keep customers informed throughout the repair process. If you possess excellent communication skills, a positive attitude, and knowledge of Powersports mechanical operation, we encourage you to apply.
Responsibilities
- Communicate with customers to understand their needs and concerns
- Provide accurate and transparent estimates for repairs and maintenance
- Schedule maintenance appointments and coordinate with Service Technicians
- Review repair orders for accuracy and address any issues
Benefits and Perks
- Competitive hourly rate: $25.00 - $45.00 per hour
- Comprehensive benefits package, including health, dental, and vision insurance
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
Requirements
- High school diploma or equivalent required
- Valid driver's license
- Sales and customer service experience beneficial
- Strong organizational and time management skills
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