Medical Imaging Equipment Specialist

1 week ago


Montclair, New Jersey, United States Medix™ Full time

Job Summary


Medix™ is seeking a highly skilled Field Service Engineer to maintain and troubleshoot high-end medical imaging equipment.


Responsibilities:


Field Support (75%):

  • Troubleshoot and repair medical imaging equipment to ensure proper operation and compliance with regulations.
  • Adhere to preventative maintenance schedules to minimize downtime and ensure optimal performance.
  • Maintain customer service and internal records to ensure seamless communication and issue resolution.
  • Resolve issues related to electrical, mechanical, software, and hydraulic systems to ensure equipment is functioning correctly.
  • Ensure compliance with regulatory standards, including ISO 13485, to maintain the highest level of quality and safety.

Technical Support (10%):

  • Provide online/phone support for imaging equipment to ensure timely issue resolution and customer satisfaction.
  • Communicate with customers to gather information and provide updates on issue resolution and follow-up.
  • Monitor and troubleshoot system performance, hardware, and software to identify and resolve issues promptly.

Application Support (5%):

  • Work with radiologists and medical staff to develop and implement imaging solutions that meet their needs.
  • Stay up-to-date on trends and issues in the field to provide expert advice and guidance.

Software Support (10%):

  • Support software for X-ray and Vascular systems to ensure seamless integration and optimal performance.
  • Use DICOM for image management and database administration to ensure accurate and efficient data management.
  • Provide training and phone/online support for Windows and Linux systems to ensure users are proficient in using the equipment.

Qualifications:

  • 12+ years of experience with high-end imaging equipment.
  • High School Diploma or GED.
  • Valid driver's license with a clean driving record.
  • Basic computer skills and knowledge of networks.
  • Willingness to work flexible hours and travel as needed.
  • Physical ability to lift up to 75 lbs and stand or walk for long periods.


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