Medical Office Coordinator

4 days ago


Modesto, California, United States Hanger Clinic Full time

Hanger Clinic is a leading provider of orthotic and prosthetic services, offering advanced solutions and clinically differentiated programs. We are committed to empowering human potential and helping individuals achieve new levels of mobility and freedom.

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In this role as a Medical Office Administrator, you will provide administrative support to patients, colleagues, and referral sources through the coordination and administration of front office activities. Your responsibilities will include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research, and responding to telephone inquiries.

Your Key Responsibilities:

  • Scheduling patient appointments and creating new patient charts
  • Maintaining accurate and complete patient records
  • Scanning and filing patient documents
  • Managing incoming phone calls and obtaining insurance authorization
  • Providing financial counseling for patients and posting over-the-counter payments
  • Conducting daily document research on an electronic health/medical record system

Requirements:

  • High school diploma or equivalent required
  • Less than 1 year of customer service, administration, or related experience
  • Valid driver's license and driving record within Hanger's Motor Vehicle Safety Policy and Procedures standards

PREFERRED QUALIFICATIONS:

  • At least 1-2 years of experience with EMR/electronic health/medical record systems (preferably NextGen and/or OnBase)
  • Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state, and federal plans including coding, billing, and reimbursement protocols
  • Associate's degree
  • Ability to type 40 correct words per minute
  • At least 2 years of computer and office equipment experience including MS Office products (Word, Excel), email, and automated billing systems, facsimile machines, calculator, postage machine, copiers, etc.
  • Basic administrative math accounting skills

Salary Range: $21.00-$24.00/hour + bonus + benefits

About Us:

Hanger Clinic is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. We value diversity and inclusivity and believe that everyone should have access to quality healthcare regardless of their background or circumstances.



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