Night Shift Hospitality Coordinator

5 days ago


Wayne, New Jersey, United States Buffalo Lodging Associates Full time

Buffalo Lodging Associates is a leading hotel management company dedicated to delivering exceptional hospitality experiences. As a Night Auditor, you will be an integral part of our team, working behind the scenes to ensure seamless operations during overnight hours.

About the Company

With over 25 years of experience in the hospitality industry, we have built a reputation for excellence, integrity, and inclusivity. Our portfolio includes 50 hotels across the country, featuring top brands such as Hilton, Marriott, and InterContinental.

Key Responsibilities

  • Process guest check-ins and check-outs, handle transactions, and maintain accurate records.
  • Respond to guest inquiries, resolve issues, and provide exceptional customer service.
  • Maintain up-to-date knowledge of hotel services, amenities, and policies.
  • Take reservations, manage room assignments, and update guest folios.
  • Closely review and balance previous shifts, preparing for the next day.

Requirements

  • Previous customer service experience in a hotel or hospitality setting.
  • Strong communication and problem-solving skills.
  • Ability to multitask, prioritize tasks, and meet deadlines.
  • Familiarity with property management systems and Microsoft Office.

Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement savings plan, paid time off, and more. Our competitive salary is $42,500 per year, based on experience.


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