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Client Solutions Consultant
2 months ago
About the Role:
We are seeking a highly skilled Client Solutions Consultant to join our team at Fiserv. As a Client Solutions Consultant, you will be responsible for providing enterprise-level sales consultation with clients to proactively drive value-based technical solutions and capabilities.
Key Responsibilities:
- Work closely with the Bank of America sales team to provide full assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives.
- Develop value-based proposals and technical architecture of proposed solutions; Document proposal of solution including technical design, potential implementation phases and work streams.
- Facilitate internal and external technical customer meetings to validate discovery and solutions, ensure smooth transition to servicing teams, and maintain consistent communication and messaging.
- Gather and socialize within the Bank of America and Fiserv teams the client feedback to improve the customer experience and advise future product development.
- Participate in the development and completion of submitted RFI/RFP documents, prospect qualification, discovery and requirements gathering, product demonstrations, technical discussions, and design solution proposals.
- Promote and support sales opportunities into existing Bank of America accounts and help to ensure that customers are successful in their objectives.
- Be responsible for staying abreast of product roadmap and maintaining ability to effectively communicate roadmap to prospects and clients in support of business opportunities.
- Responsible for providing feedback from the market to Fiserv and Bank of America Product Management and Technology regarding products including identification of gaps between product functionality and market/customer demands.
Requirements:
- High School graduate/GED
- 5 years' experience with financial institutions or technology vendors servicing financial institutions or merchants (e.g., wholesale banking, investment management and brokerage services along with related Software experience).
- 2 years' experience in sales, pre-sales or implementation of software solutions, ideally in a similar solution area.
- Ability to travel approximately 50%.
Preferred Qualifications:
- Bachelor's degree in business, accounting, finance, and/or related field or equivalent experience.
- Applicants must be authorized to work for any employer in the US.
About Fiserv:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries.
As one of Fortune magazine's "World's Most Admired Companies" 9 of the last 10 years, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to innovation and excellence.
Our Commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
