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Customer Service Representative

2 months ago

Tempe, Arizona, United States Rose International Full time
Job Summary

Rose International is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Banker, you will be the primary contact for banking customers utilizing Treasury Management, depository and loan services.

Key Responsibilities
  • Provide exceptional customer service and support to banking customers.
  • Develop and maintain relationships with customers to identify and meet their financial needs.
  • Work closely with customers to resolve issues and provide solutions to their banking needs.
  • Stay up-to-date on banking products and services to provide accurate information to customers.
Requirements
  • Associate degree or equivalent work experience in a related field.
  • Three to five years of experience in the financial services industry, preferably in customer service or banking.
  • Excellent verbal, written, and interpersonal communication skills.
  • Outstanding customer service and problem resolution skills.
  • Proficient computer skills, especially Microsoft Office applications.
Preferred Skills
  • Technical support and/or co-browse skills.
  • Understanding of digital capabilities with experience in an Information Technology environment.
  • Knowledge of Treasury Management Products/Services.
Benefits

Rose International offers a comprehensive benefits package, including competitive salary, comprehensive health insurance, and opportunities for professional growth and development.

Equal Opportunity Employer

Rose International is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.