Pest Control Operations Manager

1 month ago


Framingham, Massachusetts, United States Rove Pest Control, Inc. Full time
Job Overview

Rove Pest Control, Inc. is seeking a highly skilled Operations Manager to lead our pest control operations in Southborough, MA. The successful candidate will be responsible for overseeing a team of technicians, ensuring high-quality service delivery, and maintaining customer satisfaction.

Key Responsibilities:

  • Supervise, train, and mentor a team of pest control technicians.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Foster a positive and collaborative work environment.

Service Delivery:

  • Coordinate and schedule pest control services for residential and commercial clients.
  • Ensure all services are performed in accordance with company standards and industry regulations.
  • Monitor and manage inventory of pest control supplies and equipment.

Customer Service:

  • Address customer inquiries and concerns promptly and professionally.
  • Ensure high levels of customer satisfaction and retention.

Reporting and Compliance:

  • Prepare and manage service reports, budgets, and performance metrics.
  • Ensure compliance with all local, state, and federal regulations.

Qualifications:

  • Proven experience in a supervisory or management role.
  • Outstanding customer service and communication skills.
  • Ability to multitask and manage time effectively.
  • Proficiency in using pest control software and Microsoft Office Suite.
  • Valid driver's license and clean driving record.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Health insurance.
  • Paid time off and holidays.
  • Ongoing training and professional development opportunities.
  • Company vehicle.

Rove Pest Control, Inc. is an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, or disability.



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