Quality Assurance Specialist

1 week ago

Albany, New York, United States OmniOn Power Full time
Job Description

We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise.

Key Responsibilities:

  • Promote, support and expand the Services Quality Management System (QMS) to accelerate the rate of operational improvement, resulting in cost savings within the operation.
  • Interpret industry customer standards and follow up with execution in the deployment of services. Assist with the creation and implementation of, and ensure conformance with, instructions, guidelines, and procedures to drive standardization and consistent execution in delivery of customer requirements.
  • Establish and implement QMS priorities and targets in cooperation with functional team members across all functions within the local operation, monitor progress and support actions on deviations from targets.
  • Train and coach local teams in the standard quality improvement approach to develop organization capability to continuously improve business practices and performance.
  • Conduct benchmarking and best practice spreading within the operations to embed a culture of excellence in operational performance.
  • Assist with the analysis and communication of customer perceptions to guide the local improvement actions toward greater customer satisfaction.
  • Travel as required.

Eligibility Requirements:

  • OmniOn Power will only employ those who are legally authorized to work in the United States for this opening.

Basic Qualifications:

  • Bachelor's degree or 10 years of field experience
  • DC Power Installation experience
  • Knowledge of Engineering requirements of DC Power products
  • Five years of experience in telecommunications, Datacenter or Industrial Segments
  • Understanding of TELCO quality requirements.

Desired Characteristics:

  • Strong communication skills with varying levels of the organization.
  • Master Electrician
  • Experience in the use of computer-based management and administrative tools (i.e. MS Office, SFDC, Workfront, etc).

We are an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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