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Healthcare Support Specialist

2 months ago

College Station, Texas, United States ICONMA Full time
Position Overview

The Healthcare Support Specialist plays a vital role in delivering quality care and ensuring efficient operations within a clinical setting. This position involves a variety of responsibilities aimed at supporting healthcare professionals and enhancing patient experiences.

Key Responsibilities
  • Patient Assistance: Provide support in various healthcare services, including obtaining specimens and conducting routine laboratory studies.
  • Administrative Support: Assist with administrative tasks such as coordinating patient flow, scheduling appointments, and managing phone communications.
  • Clinical Procedures: Perform routine clinical tasks, including sterile dressings, E.K.G.'s, spirometry tests, bladder catheterizations, and suture removals.
  • Surgical Assistance: Aid physicians during surgical procedures, including the placement and removal of gastrostomy tubes and spinal taps, while adhering to sterile techniques.
  • Laboratory Coordination: Obtain and process laboratory specimens, conduct studies, determine test results, and communicate findings to the healthcare team.
  • Patient Education: Provide patients and their families with clear instructions regarding diagnostic testing and laboratory procedures.
  • Equipment Management: Calibrate, operate, and maintain medical equipment to ensure optimal functionality.
  • Documentation: Accurately document patient data, actions taken, and vital signs, recognizing and reporting any abnormal findings.
  • Emergency Response: Be prepared to perform first aid and CPR as necessary.

This role is essential for maintaining a smooth workflow in a healthcare environment and ensuring that patients receive the highest standard of care.