Scoring and Reporting Operations Intern
5 days ago
Educational Testing Service (ETS) is seeking a highly motivated and detail-oriented individual to join our Scoring and Reporting Operations team as an intern. This role offers the opportunity to work on various projects, gain hands-on experience, and develop valuable skills in a dynamic and fast-paced environment.
As an ETS intern, you will be part of a diverse group of talented individuals who share a passion for advancing quality and equity in education. We are committed to building teams that reflect the backgrounds, experiences, and identities of those we serve. The Talent Acquisition team ensures a fair and equitable hiring process, and we strive to make better decisions and deliver better results by embracing our differences.
This internship provides a unique chance to contribute to the success of ETS's Scoring and Reporting Operations organization. You will assist with operational support tasks, work closely with experienced professionals, and have opportunities to learn from their expertise. By joining ETS, you will not only gain valuable work experience but also be part of a community that values diversity, equity, and inclusion.
Key Responsibilities:
- Assist ETS staff with setup and breakdown of sites, moving equipment and supplies.
- Support Readers who come into the ETS office.
- Schedule AP Readers and Leaders daily in the Rater Management system.
- Monitor Reader performance, review reports, and perform other administrative tasks in ONE (ETS proprietary web application).
- Review scoring progress reports.
- Support time tracking and approval tasks.
- Assist with system support and help Readers with basic troubleshooting of computer and telephone equipment/device management.
Required Skills and Qualifications:
- Must be 18 years old or older.
- Some college and prior work experience.
- Experience with computers/technology and online systems like MS Teams or Zoom preferred.
- Good communication (oral, written) and interpersonal skills.
- Experience with basic functions of Excel, Word, Collaborative Tools (i.e. MS Teams, Zoom).
- Able to engage with AP Readers and Leaders in a helpful, courteous, professional, and effective manner.
- Willing to travel for up to 3 weeks to one or more AP Reading sites.
Benefits:
Educational Testing Service (ETS) offers a competitive salary and comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and development. Our team members enjoy a dynamic work environment, collaborative culture, and recognition for their contributions.
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