Customer Service Representative

1 week ago


Sugar Land, Texas, United States Regal Ware Full time
Customer Service Representative

At Regal Ware, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in building strong relationships with our customers, ensuring their satisfaction, and driving business growth.

Key Responsibilities:
  • Provide best-in-class customer service through phone, email, and chat interactions
  • Develop and maintain strong relationships with customers, understanding their needs and preferences
  • Process customer orders, returns, and refunds in a timely and accurate manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
  • Stay up-to-date on product information, features, and benefits to effectively communicate with customers
Requirements:
  • High school diploma or equivalent required; 2-5 years of customer service experience preferred
  • Fluent Spanish language skills a plus, but not required
  • Proficient in Microsoft Office applications, including Excel, Word, and Outlook
  • Excellent communication, problem-solving, and organizational skills
  • Able to work in a fast-paced environment with multiple priorities and deadlines
What We Offer:
  • A dynamic and supportive work environment with opportunities for growth and development
  • A competitive salary and benefits package, including medical, dental, and vision coverage
  • A generous paid time off policy and holidays
  • Professional development opportunities, including training and education assistance

Regal Ware is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.



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