Client Relationship Specialist

1 week ago

Avon, Ohio, United States U.S. Bank Full time

Job Summary

At U.S. Bank, we're committed to delivering exceptional customer experiences. As a Client Relationship Consultant, you'll play a key role in building and maintaining strong relationships with our clients, providing personalized guidance and support to help them achieve their financial goals.

Key Responsibilities

  • Develop and maintain relationships with clients through proactive outreach and follow-up, ensuring their banking needs are met and exceeded.
  • Assess and address client needs, providing tailored solutions and recommendations to meet their unique goals and objectives.
  • Stay up-to-date on consumer and business banking products and services, including digital offerings, to provide expert guidance and support.
  • Collaborate with branch team members and partners to deliver exceptional client experiences and drive business growth.
  • Proactively educate clients on emerging digital products and services, empowering them to make informed financial decisions.

Requirements

  • High school diploma or equivalent required; five or more years of job-related, retail banking experience preferred.
  • Proven ability to build and foster relationships with clients, with a strong focus on customer service and interpersonal skills.
  • Advanced knowledge of applicable bank and branch policies, procedures, and support systems.
  • Thorough understanding of retail products and services, with a focus on digital offerings.

Benefits

  • Competitive compensation and benefits package, including healthcare, retirement savings, and paid time off.
  • Opportunities for professional growth and development, with a focus on building strong relationships and delivering exceptional client experiences.
  • A dynamic and inclusive work environment, with a commitment to diversity, equity, and inclusion.

EEO Statement

U.S. Bank is an equal opportunity employer committed to creating a diverse and inclusive workplace. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.

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