Vehicle Condition Assessor

2 weeks ago


Madison, United States CarMax Full time
Job Title: Vehicle Condition Assessor

At CarMax, we're committed to providing an exceptional customer experience. As a Vehicle Condition Assessor, you'll play a crucial role in ensuring that our customers receive accurate and transparent vehicle appraisals.

Key Responsibilities:
  • Conduct thorough vehicle condition assessments, collecting and recording all necessary information for Buyers' analysis.
  • Accurately option vehicles during assessments and maintain CarMax inventory.
  • Perform high-quality imaging of Retail and Wholesale vehicles for CarMax websites.
  • Complete vehicle secures, verifying appraisal entry information for discrepancies.
  • Collaborate with the Merchandising Department to maintain inventory and execute customer transfers.
  • Assist in the preparation and operation of the wholesale auction.
Requirements:
  • Deliver exceptional customer service and work collaboratively with other departments.
  • Ability to follow detailed processes and maintain accurate records.
  • Multi-task in a fast-paced environment and effectively communicate with internal and external customers.
  • Function effectively within a team-oriented environment and successfully complete required training.
Working Conditions:
  • Requires walking, bending, kneeling, or standing for extended periods.
  • Ability to work outdoors or in inclement weather conditions.
  • Flexible work hours with shifts that may include nights, weekends, and holidays.

CarMax is an Equal Opportunity Employer and complies with federal and state laws prohibiting discrimination. Employment at CarMax is at-will, and associates can be terminated with or without cause at any time. This job description is not a contract of employment and does not create any contractual rights between the Company and its Associates.



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