Member Service Representative
4 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service by maintaining a clean and organized sales floor, assisting members with purchasing decisions, and promoting Sam's Club products and services.
Key Responsibilities:
- Maintain a clean and organized sales floor, including restocking shelves and ensuring merchandise is properly displayed.
- Assist members with purchasing decisions, including answering questions and providing recommendations.
- Provide exceptional member service by acknowledging members, identifying member needs, and resolving issues in a timely and professional manner.
- Promote Sam's Club products and services, including new and seasonal items.
- Assist with processing member purchases, including handling returns, exchanges, and refunds.
Requirements:
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, and weekends.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer:
- Competitive hourly wage and performance-based incentives.
- Opportunities for career advancement and professional growth.
- Comprehensive benefits package, including medical, vision, and dental coverage.
- 401(k) and stock purchase plans.
- Paid time off and holidays.
Why Join Our Team:
At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Member Service Representative, you will have the opportunity to work with a dynamic team of professionals who are passionate about delivering outstanding customer service. We offer a competitive compensation package, opportunities for career advancement, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.
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