Member Service Representative

4 weeks ago


Torrance, California, United States Sam's Club Full time

Job Summary:

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service by maintaining a clean and organized sales floor, assisting members with purchasing decisions, and promoting Sam's Club products and services.

Key Responsibilities:

  • Maintain a clean and organized sales floor, including restocking shelves and ensuring merchandise is properly displayed.
  • Assist members with purchasing decisions, including answering questions and providing recommendations.
  • Provide exceptional member service by acknowledging members, identifying member needs, and resolving issues in a timely and professional manner.
  • Promote Sam's Club products and services, including new and seasonal items.
  • Assist with processing member purchases, including handling returns, exchanges, and refunds.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer:

  • Competitive hourly wage and performance-based incentives.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans.
  • Paid time off and holidays.

Why Join Our Team:

At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Member Service Representative, you will have the opportunity to work with a dynamic team of professionals who are passionate about delivering outstanding customer service. We offer a competitive compensation package, opportunities for career advancement, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.



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