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Customer Service Representative

2 months ago


East Millinocket, Maine, United States Giant Food Full time
About Giant Food

Giant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our company has a rich history, dating back to 1936 when we first opened our doors on Georgia Avenue in Washington D.C. Today, we operate over 160 stores across D.C., Maryland, Virginia, and Delaware.

Our Mission

At Giant Food, our mission goes beyond simply stocking shelves. We strive to be the most trusted and loved local food retailer in our community. We achieve this by providing exceptional customer service, offering a wide selection of products, and fostering a positive work environment for our associates.

Why Work at Giant Food?
  • We value our associates and offer opportunities for career advancement, training, and education.
  • We promote from within, providing a clear path for growth and development.
  • We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • We support our communities through charitable donations and volunteer efforts.
Our Culture

Giant Food is committed to creating a positive and inclusive work environment. We believe in the importance of diversity, equity, and inclusion, and we strive to create a workplace where all associates feel valued and respected. We achieve this through our Business Resource Groups (BRGs), which provide a platform for associates to connect, share ideas, and support one another.

Our Commitment to Our Customers

We are dedicated to providing our customers with the best possible shopping experience. We achieve this by offering a wide selection of products, competitive prices, and exceptional customer service. We also strive to be a better neighbor by supporting local charities and community organizations.