Senior Quality Assurance Consultant, Commercial Risk Insurance Advisory Solutions Expert

4 days ago


Tampa, Florida, United States Baldwin Risk Partners Full time

The Baldwin Group, a leading insurance brokerage firm, is seeking a highly skilled Sr. Quality Assurance Consultant to join their team. This role will play a critical part in ensuring the quality of their commercial risk insurance advisory solutions.

The ideal candidate will have a strong understanding of workflows and procedures, as well as excellent communication and presentation skills. They will work closely with the Quality Assurance & Training Leader to support quality assurance efforts and create and execute quality assurance auditing.

The Sr. Quality Assurance Consultant will conduct investigations, participate in projects for leadership, and provide direction and guidance to the QA Leader and business segment for the resolution of identified weaknesses or deficiencies.

Key Responsibilities:

  • Develop quality assurance checklists and conduct investigations
  • Provide direction and guidance to the Quality Assurance Consultant and business segment
  • Identify training needs from quality assurance auditing results
  • Coordinate with the Quality Assurance Leader and Consultant to provide existing client experience colleague training
  • Improve segment efficiency through process implementation and automation

Requirements:

  • Associate Degree or Technical/Trade School
  • 5+ years of commercial risk experience
  • At least 1 year of experience in a training/teaching type of role
  • P&C insurance license
  • Experience coordinating and implementing training programs and/or Project Management

What We Offer:

  • A fast-paced and dynamic work environment
  • The opportunity to work with a highly differentiated culture
  • A competitive salary and benefits package

Apply Now: If you are a motivated and detail-oriented individual with a passion for quality assurance, please submit your application. We look forward to hearing from you



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