Sales Coordinator
2 weeks ago
Holman Inc is seeking a highly skilled Sales Coordinator to join our team. As a Sales Coordinator, you will be responsible for receiving and responding to customer inquiries, scheduling sales appointments, and providing exceptional customer service.
Key Responsibilities- Handle inbound and outbound phone calls to schedule sales appointments
- Act as the first point of contact for customers in need of sales appointments
- Determine and document customer needs and understand their reason for calling
- Schedule sales appointments by client advisor using scheduling system
- Place reminder calls to customers regarding pending scheduled service appointments
- Place follow-up calls to customers regarding recent sales visit experience
- Build strong relationships with customers and dealership employees
- Maintain a high and consistent level of premium-brand, customer service and WOW customers
- High School Diploma or equivalent combination of education and customer service experience
- Pleasant and engaging phone persona - must be able to project a 'smile' over the phone
- Proven outstanding customer service
- Listen and record accurately
- Excellent interpersonal skills, both in person and over phone
- Call Center experience is preferred, but not required
- Proficient computer skills with ability to learn scheduling and other computer systems
- Team-oriented and flexible/multi-tasking
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
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Sales Coordinator
2 weeks ago
Colorado Springs, Colorado, United States Holman Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Sales Coordinator to join our team at Holman Inc. As a Sales Coordinator, you will be responsible for receiving and responding to customer inquiries, scheduling sales appointments, and providing exceptional customer service.Key ResponsibilitiesHandle inbound and outbound phone calls to schedule...
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