Sales Coordinator

2 weeks ago


Colorado Springs, Colorado, United States Holman Inc Full time
Job Summary

Holman Inc is seeking a highly skilled Sales Coordinator to join our team. As a Sales Coordinator, you will be responsible for receiving and responding to customer inquiries, scheduling sales appointments, and providing exceptional customer service.

Key Responsibilities
  • Handle inbound and outbound phone calls to schedule sales appointments
  • Act as the first point of contact for customers in need of sales appointments
  • Determine and document customer needs and understand their reason for calling
  • Schedule sales appointments by client advisor using scheduling system
  • Place reminder calls to customers regarding pending scheduled service appointments
  • Place follow-up calls to customers regarding recent sales visit experience
  • Build strong relationships with customers and dealership employees
  • Maintain a high and consistent level of premium-brand, customer service and WOW customers
Qualification Criteria
  • High School Diploma or equivalent combination of education and customer service experience
  • Pleasant and engaging phone persona - must be able to project a 'smile' over the phone
  • Proven outstanding customer service
  • Listen and record accurately
  • Excellent interpersonal skills, both in person and over phone
  • Call Center experience is preferred, but not required
  • Proficient computer skills with ability to learn scheduling and other computer systems
  • Team-oriented and flexible/multi-tasking
Benefits
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • Employee Assistance Program
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays, Bereavement, and Jury Duty
  • Paid Pregnancy/Parental leave
  • Paid Military Leave
  • Tuition Reimbursement

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