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Front Desk Coordinator

2 months ago


Fort Lauderdale, Florida, United States Tropic Supply Full time
About the Role

We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at Tropic Supply. As the first point of contact for our customers and team members, you will play a crucial role in creating a positive and welcoming experience for everyone who interacts with our company.

Key Responsibilities
  • Manage the Front Desk: Greet visitors, answer phone calls, and direct inquiries to the appropriate team members.
  • Provide Exceptional Customer Service: Respond to customer inquiries, resolve issues, and provide information about our products and services.
  • Administrative Support: Maintain accurate records, perform data entry, and assist with various administrative tasks as needed.
  • Communication and Teamwork: Collaborate with team members to ensure seamless communication and resolve any issues that may arise.
Requirements
  • Experience: At least one year of experience in a front desk or receptionist role, preferably in a high-volume setting.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact with customers and team members in a professional and courteous manner.
  • Technical Skills: Proficiency in Microsoft Office and other software applications, as well as familiarity with customer relationship management (CRM) systems.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including health insurance, dental and vision insurance, and a 401(k) plan.
  • Opportunities for Growth: The opportunity to grow and develop your skills and career within our company, with a focus on customer service and administrative support.