Service Desk Technician I

15 hours ago


Ashland, Wisconsin, United States Northwood Technical College Full time
Job Summary

We are seeking a highly skilled Service Desk Technician I to join our team at Northwood Technical College. As a key member of our IT department, you will be responsible for providing technical support to college staff and students, ensuring the smooth operation of our computing environment.

Key Responsibilities
  • Provide direct technical support to college staff and students via phone, email, and in-person
  • Implement policies and procedures in accordance with overall objectives of college computing systems
  • Work under the direction of the Service Desk Technician III to ensure daily operation of the assigned campus/location computing environment
Requirements

To be successful in this role, you will need:

  • A strong understanding of computer systems and technical support principles
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

For a complete job description and to apply, please visit our website at www.northwoodtech.edu.



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