Director of Home Infusion Services

2 days ago


Dallas, Texas, United States Omnicell Full time
Job Summary

The Director of Home Infusion Services will lead and manage the home infusion program within Omnicell's Specialty Pharmacy Services Division. This role requires a dynamic leader with extensive experience in health system home infusion services and an understanding of Specialty Pharmacy.

Key Responsibilities
  • Contribute to the development of a strategic plan for Hospital Home Infusion pharmacy.
  • Provide leadership for the Home Infusion program.
  • Develop and implement strategic business plans to increase volumes, market share, revenue, clinical quality, service excellence, and staff engagement.
  • Perform monthly financial reviews of accounts.
  • Oversee and manage infusion centers.
  • Evaluate and enhance infusion processes and procedures for efficiency, recommending strategic growth plans.
  • Implement billing and collections metrics to boost profitability.
  • Optimize resources in billing/collections, inventory management, and information technology.
  • Build and lead strong teams by identifying staffing needs, providing training, and fostering high associate engagement.
  • Provide direction and support to deliver quality services, focusing on positive patient outcomes and organizational success.
  • Set clear goals for the team and ensure access to training, coaching, and feedback. Ensure effective performance management.
  • Address escalated complaints and resolve issues.
  • Ensure outstanding customer service for all infusion services.
  • Ensure compliance with state and federal regulations.
  • Perform duties according to established SOPs and company core values in the best interest of clients.
Requirements
  • Doctor of Pharmacy or Bachelor of Pharmacy Degree (Required)
  • Pharmacist license current and in good standing (Required)
  • 5 years of management or leadership experience in the relevant area (Required)
  • Thorough knowledge of hospital outpatient home infusion services (Required)
  • Extensive experience in leading home infusion programs within health systems (Preferred)
  • Leadership experience in project management, home infusion accreditation, and 340B programs (Preferred)
  • Proven track record of driving growth and strategy implementation (Preferred)
  • Medical billing experience (Preferred)
About Omnicell

Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process.


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