Customer Service and Loss Prevention Specialist

5 days ago


Grapevine, Texas, United States Burlington Stores Full time
Job Description

We are seeking a highly skilled and motivated individual to fill the role of Store Protection Officer. As a key member of our team, you will be responsible for ensuring the security and integrity of our store. This includes maintaining a professional appearance at all times, wearing the designated dress standards, radio, and earpiece. You will also stand positioned at the front of the store, remaining vigilant and aware of your surroundings, while greeting every customer entering or exiting the store with a warm smile and a loud, friendly greeting.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively communicate information about theft prevention during store rallies. They should also be knowledgeable about top shortage areas and support programs aimed at theft reduction.

In this role, you will have the opportunity to work in a fast-paced environment, providing excellent customer service while maintaining a high level of security and control within the store.



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