Customer Experience Specialist

6 days ago


Grapevine, Texas, United States HMSHost Full time
About the Position

We are seeking a highly motivated Customer Experience Specialist to join our team at HMSHost. In this role, you will be responsible for delivering exceptional customer experiences and driving sales growth.

You will work closely with our customers to understand their needs and preferences, and use your knowledge of our products to make recommendations that exceed their expectations. You will also contribute to the overall display and presentation of the store, including visual merchandising and stock replenishment.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner
  • Develop and maintain strong relationships with customers, building trust and loyalty
  • Use effective sales techniques and strategies to drive sales growth and meet targets
  • Stay up-to-date on new products and promotions, using this knowledge to make informed recommendations

Requirements:

  • Previous customer service experience, preferably in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to lift and move merchandise up to 40 pounds
  • Availability to work a variety of shifts, including weekends and holidays

Estimated Salary: $13-$16 per hour



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