Lead Software Engineer/Architect

1 week ago

Greenwich, Connecticut, United States Interactive Brokers Full time
Position Overview:

This role is a hybrid position, requiring three days in the office and two days of remote work.

Interactive Brokers Group has a long-standing reputation for pioneering advancements in trading technology, beginning with the creation of the first handheld computer for floor trading in 1983. We take pride in our identity as a technology-driven firm that continuously challenges conventional practices.

Our commitment to innovation enables us to provide clients with a premier trading platform that boasts advanced features at competitive prices. Software development is integral to our operations, reflected in our award-winning brokerage platform, which consistently earns recognition as a leader in the financial services sector.


About Your Team:

You will be part of the Enterprise Platforms team, focusing on ticketing solutions for internal stakeholders, utilizing both ServiceNow and Atlassian technologies.

This position seeks a technical authority in Atlassian products to architect and implement optimized solutions that facilitate the Software Development Life Cycle (SDLC), Project Management, and IT Service Management processes.

Your collaboration with internal project stakeholders from IT and Business teams will be crucial in gathering requirements and designing, developing, and deploying solutions using Jira and Confluence.


Key Responsibilities:
  • Administer Atlassian tools, including Jira Software, Confluence, Bitbucket, and related applications.
  • Configure, customize, and maintain these tools to adapt to the evolving needs of the organization.
  • Thoroughly understand and manage the existing Atlassian environment, including Jira, Confluence, Bitbucket, and their integrations.
  • Provide guidance on best practices for platform development and user experience.
  • Design architectural enhancements to promote platform stability, scalability, and upgradeability, including reducing excessive customization and consolidating developed solutions.
  • Oversee the upgrade process for Atlassian tools, ensuring thorough QA testing, change scheduling, and deployment activities.
  • Create and implement custom workflows, issue types, screens, and fields in Jira to align with unique business processes.
  • Manage and build integrations between Atlassian tools and other systems within our environment, such as CI/CD pipelines and external applications.
  • Collaborate with other developers on the Enterprise Platforms team regarding Jira and Confluence integrations with ServiceNow.
  • Ensure the reliability, backup, disaster recovery, and overall business continuity of Atlassian tools.
  • Provide technical support and guidance to end-users on best practices and troubleshooting for Atlassian tools.
  • Develop training materials, conduct workshops, and promote the adoption of Atlassian tools across the organization.
  • Monitor and optimize the performance of Atlassian applications, including server configuration and system maintenance tasks.
  • Implement security policies, access controls, and data governance measures in accordance with Atlassian guidelines.
  • Identify opportunities for automation and innovation to enhance team productivity and collaboration.
  • Communicate complex technical concepts effectively to individuals with varying levels of technical expertise.

Required Skills:
  • 5+ years of experience as a system administrator or developer, specializing in Atlassian tools and platforms.
  • Expert-level proficiency in administering Jira Software, Confluence, Bitbucket, and associated plugins.
  • Experience with both Atlassian Cloud and Data Center platforms; migration experience from Data Center to Cloud is advantageous.
  • In-depth knowledge of Atlassian APIs, webhooks, and integration points for custom solutions.
  • Strong understanding of SDLC methodologies, including Agile, Lean, and DevOps.
  • Hands-on experience with version control systems like Git or Bitbucket, CI/CD pipelines, and deployment automation tools.
  • Excellent communication skills to articulate technical concepts to non-technical stakeholders.
  • Strong problem-solving skills, attention to detail, and a proactive approach to identifying issues.
  • Atlassian certifications such as Atlassian Certified Professional (ACP) or Atlassian Certified Master (ACM) are preferred.
  • Familiarity with the ServiceNow platform and understanding of the ITIL framework is a plus.
  • Self-motivated with the ability to manage tasks independently.
  • Exceptional analytical and problem-solving capabilities.
  • Outstanding organizational and time management skills.

Company Benefits & Perks:
  • Competitive salary with annual performance-based bonuses and stock grants.
  • 401(k) retirement plan with a competitive company match.
  • Comprehensive health and wellness benefits, including medical, dental, and vision coverage.
  • Wellness screenings, health coaching, and counseling services through an Employee Assistance Program (EAP).
  • Generous paid time off and parental leave policy.
  • Daily lunch allowance and a fully stocked kitchen with healthy options.
  • Corporate events, including team outings and volunteer activities.
  • Education reimbursement and opportunities for professional development.
  • Modern office environment with multi-monitor setups.

Company Overview:

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services firm headquartered in Greenwich, CT, USA, with a presence in over 15 countries. For over four decades, we have been at the forefront of financial innovation, recognized for our advanced technology and commitment to clients.

Our affiliates provide global electronic brokerage services around the clock, catering to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors and hedge funds, enabling them to maximize their investment opportunities.

Our advanced technology, competitive pricing, and global market access have earned us recognition as the #1 online broker for six consecutive years.

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