Operations Supervisor
3 weeks ago
Job Title: Operations Supervisor
Job Summary: We are seeking a skilled Operations Supervisor to join our team at Penske Logistics. As an Operations Supervisor, you will be responsible for leading a team of logistics professionals to ensure the efficient execution of daily tasks and activities.
Key Responsibilities:
- Leadership: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities.
- Performance Management: Responsible for performance management of direct reports, including making corrective action and disciplinary decisions up to written warning level.
- Customer Service: Ensure customer requirements are achieved while meeting our Penske goals and objectives.
- Operations: Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control.
- Finance: Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
- Safety: Ensure day-to-day management and associate activities are aligned with the location safety strategy.
- Growth/Customer Experience: Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily.
Requirements:
- Leadership Qualities: Demonstrated leadership qualities with strong interpersonal skills and ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.
- Communication Skills: Strong written/oral communication skills and the ability to actively listen are required.
- Problem-Solving: Ability to manage through a problem, think critically, and make decisions independently.
- Computer Skills: Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required.
Education: High School Diploma or equivalent required. Bachelor's Degree preferred.
Work Environment: Regular, predictable, full attendance is an essential function of the job. Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
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