Medical Call Center Representative

3 weeks ago


Folsom, California, United States Healthy Living Primary Care Full time
Job Opportunity:

Healthy Living Primary Care is seeking a skilled Medical Phone Scheduler to join our team. This role is ideal for a dedicated and compassionate individual who can provide exceptional patient care in a fast-paced environment.

The successful candidate will be responsible for scheduling appointments, answering telephones, and obtaining accurate demographic and insurance information. Proficiency in Epic software is preferred, but not required. Strong communication skills and the ability to work well with a team are essential for this role.

As a member of our team, you will have the opportunity to work in a collaborative environment and contribute to the delivery of high-quality patient care. If you are a motivated and detail-oriented individual who is passionate about healthcare, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Scheduling appointments for patients
  • Answering telephones promptly and in a polite and professional manner
  • Obtaining and entering accurate demographic and insurance information
  • Answering questions and sending messages to providers on behalf of patients
  • Reviewing and responding to patient emails

What We Offer:
  • $19.00 – $20.00 per hour, depending on experience
  • 8-hour shift, Monday to Friday
  • 401(k), 401(k) matching, Health Insurance, Dental insurance, Vision Insurance, Life insurance, Short term disability insurance, Long term disability insurance, Paid time off, Holiday pay, CME reimbursement, License/subscription reimbursement, Malpractice insurance

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