Patient Access Coordinator
3 weeks ago
Job Title: Patient Access Coordinator
Job Summary:
Folsom Sierra Endoscopy Center is a more convenient, cost-effective, and flexible alternative to hospital-based surgery for both surgeons and their patients. We deliver friendly, highly responsive, and attentive service in a more comfortable environment.
Key Responsibilities:
- Schedule all office and surgical procedures and pre-operative appointments.
- Coordinate and schedule surgeries after ensuring that the needed documentation is obtained from all patients.
- Ensure that all patients receive needed information prior to surgery.
- Interact with patients' physicians and other staff within the practice.
- Work effectively to manage the physicians' office and surgery schedule.
- Provide accurate, timely, and responsive information to patients, physicians, and other stakeholders.
- Coordinate processes around all paperwork as required to meet physician and facility requirements.
- Ensure efficient telephone communication and follow all written protocols and procedures of the practice.
- Makes appointment reminder calls to patients as requested, answers questions, and provides information to patients as it relates to office/surgery scheduling and documentation.
- Requests patient records as required by the physician.
- Verbally delivers instructions to patients and families.
- Performs all job functions in a HIPAA-compliant manner.
- Collects payments and deductibles as directed and processes payment in accordance with the practice.
- Demonstrates courtesy and helpfulness toward patients and their families.
- Attends all required education periods and maintains regular and predictable attendance.
- Verifies all patient insurance and obtains necessary referrals/authorization as needed.
Requirements:
- 1 year of experience as a certified nursing assistant or medical technician in a procedural setting. GI experience preferred.
- High data entry (accuracy) and computer program knowledge (required).
- You must possess a high school diploma/GED and a BLS certification.
About Us:
Folsom Endoscopy Center LLC is an equal opportunity employer and does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.
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