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Sales Support Associate III

2 months ago

Grand Rapids, Michigan, United States Tapestry Full time
About Coach

Coach is a leading New York design house of modern luxury accessories and lifestyle collections. Our brand is built on a unique combination of original American attitude and design, fine leather goods, and custom fabrics.

Job Summary

We are seeking a Sales Associate to join our team at our Tanger Outlet store in Grand Rapids, MI. The successful candidate will leverage their proficiency in sales to deliver renowned and authentic service that creates a Modern Luxury customer experience.

Key Responsibilities
  • Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team
  • Achieve and exceed goals through sales strategies, clienteling, sourcing new customers, and maintaining and building productive long-term relationships with existing customers
  • Support an environment of teamwork, trust, and collaboration with peers, customers, and supervisors
  • Build credibility and trust as a personal stylist and fashion expert by staying current with market competition, industry, fashion trends, and customer shopping behaviors; share with customers as appropriate
Requirements
  • 1-3 years of previous selling experience in a luxury retail service environment preferred
  • High school diploma or equivalent; college degree preferred
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS, and Internet)
  • Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor, and meet moderate stockroom lifting and store climbing requirements
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and holidays
About Working at Coach

Coach is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.