Sales Associate III

1 month ago


Grand Rapids, Michigan, United States Tapestry Full time
Join Our Team as a Sales Associate

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a rich history of quality craftsmanship. Our brand is defined by a free-spirited, all-American attitude, and we approach design with a modern vision, reimagining luxury for today with authenticity and innovation. As a Sales Associate, you will be part of a team that embodies the Coach spirit, delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Build strong relationships with customers, providing personalized styling advice and product recommendations.
  • Stay up-to-date with market trends, fashion, and customer shopping behaviors to deliver a unique and engaging shopping experience.
  • Achieve sales goals through effective sales strategies, clienteling, and maintaining long-term relationships with customers.
  • Develop product knowledge and stay informed about current collections, sharing insights with the team to drive sales and customer satisfaction.
Requirements:
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Effective communication and interpersonal skills, with the ability to work with customers and team members.
  • Basic computer skills, including knowledge of cash register systems and ability to use iPad/laptop, Mobile POS, and Internet.
  • High school diploma or equivalent; college degree preferred.
  • 1-3 years of previous selling experience in a luxury retail service environment, with knowledge of fashion trends and competition.
Competencies:
  • Drive for Results: Exceeding sales goals and delivering exceptional customer experiences.
  • Customer Focus: Providing personalized service and building strong relationships with customers.
  • Creativity: Staying up-to-date with market trends and fashion, and using this knowledge to drive sales and customer satisfaction.
  • Interpersonal Savvy: Building effective relationships with customers and team members.
  • Learning on the Fly: Adapting to new situations and learning from feedback.

Coach is an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.


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