Sales Associate III

4 weeks ago


Grand Rapids, Michigan, United States Tapestry Full time

Job Title: Sales Associate III

Job Summary: We are seeking a highly motivated and results-driven Sales Associate III to join our team at the Tanger Outlet store in Grand Rapids, MI. As a Sales Associate III, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth through effective sales strategies and product knowledge.

Key Responsibilities:

  • Build credibility and trust as a personal stylist and fashion expert by staying current with market competition, industry, fashion trends, and customer shopping behaviors.
  • Support an environment of teamwork, trust, and collaboration with peers, customers, and supervisors.
  • Achieve and exceed sales goals through sales strategies, clienteling, sourcing new customers, and maintaining and building productive long-term relationships with existing customers.
  • Develop product knowledge skills and remain aware of current collections that are in-store and online.
  • Deliver renowned and authentic service that creates a Modern Luxury customer experience.

Requirements:

  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and holidays.
  • Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor, and meet moderate stockroom lifting and store climbing requirements.
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS, and Internet).
  • High school diploma or equivalent; college degree preferred.
  • 1-3 years of previous selling experience in a luxury retail service environment preferred.

About Coach: Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience.

About Tapestry: Tapestry is a global house of brands powered by optimism, innovation, and inclusivity. We pride ourselves on hiring and developing the best people and creating a culture of mutual respect, support, accountability, and passion for the brand and product.


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