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Business Operations Specialist

2 months ago

Sheboygan, Wisconsin, United States Sheboygan County, WI Full time
{"Job Title": "Business Analyst", "Job Summary": "We are seeking a highly skilled Business Analyst to join our team at Sheboygan County, WI. As a Business Analyst, you will play a critical role in analyzing and improving business processes, identifying areas for cost savings, and implementing new systems and procedures.

Responsibilities:

* Supervise and coordinate the work of administrative support staff
* Analyze and develop procedures and systems
* Lead software development for the department
* Apply project management expertise to identify, develop, and implement techniques to improve productivity
* Collaborate with technical and program staff to understand and improve business processes
* Communicate requirements and issues effectively to the technical team
* Provide in-depth analysis of information from various enterprise software systems
* Map current, inefficient departmental processes and re-engineer those processes to provide efficiency and cost-savings
* Work with departments to construct operating procedures for newly re-engineered processes
* Provide report writing expertise for the departments software systems
* Create user tutorials and training materials for all hardware and software
* Identify and document system integration opportunities between the departments enterprise software systems and third-party systems
* Work with IT and Health and Human Services departments to gather and document business requirements and develop Request for Proposals for potential software systems
* Participate in the design, implementation, and management of all new software systems

Requirements:

* Bachelor's degree in a related field with documentation of Health and Human Services work experience
* Strong analytical and communication skills
* Experience working with Excel, Access, Visio, and other software tools for conducting and preparing analysis
* Attention to detail and accuracy is critical
* Exhibits drive and initiative to learn whatever is necessary to explore new solutions
* Self-starter that can work well in a team environment and be able to support development standards
* Excellent analytical ability, integrity, initiative, along with strong customer relationship skills
* Great verbal, written, and presentation communication skills
* Knowledge and understanding of business and government terminology, specifically related to Health and Human Services

Work Environment and Physical Requirements:

* Work is performed primarily in a standard office setting but involves travel and performance in a variety of community and regional locations
* Ability to lift up to 20 pounds and a combination of sitting and standing postures may be required
* Ability to minimally work 8 hours per day and 40 hours per week is required
* Must be able to operate and be conversant with office equipment including phone, computer, facsimile, calculator, printer, and photocopier
* Expertise with web-based and various software applications, including Word, Excel, PowerPoint, and keyboarding proficiency are essential

Sheboygan County offers a wide range of employee benefits.

If you are a motivated and detail-oriented individual with a passion for improving business processes, we encourage you to apply for this exciting opportunity.

Sheboygan County is an equal opportunity employer and welcomes applications from diverse candidates.

We look forward to hearing from you