Customer Service Representative

11 hours ago


Billerica, Massachusetts, United States Airgas Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Airgas. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide timely and courteous support to customers via phone, email, and in-person
  • Facilitate sales and order entry, ensuring accurate and efficient processing
  • Resolve customer complaints and issues in a professional and timely manner
  • Collaborate with internal departments to ensure seamless communication and delivery
  • Maintain accurate records and data entry for customer accounts and orders
Requirements
  • High school diploma or equivalent required; additional education and/or training preferred
  • Two years of experience in customer service and/or inside sales required
  • Prior experience with SAP preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer

At Airgas, we value our employees and offer a competitive compensation package, including benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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