Patient Access Representative

14 hours ago


Long Branch, New Jersey, United States Monmouth Medical Center Full time
Job Overview

The Patient Access Representative plays a vital role in ensuring timely and efficient patient throughput while providing exceptional customer service. This position requires a friendly and approachable demeanor, with a focus on creating a safe and secure environment for patients during the registration process.

Key Responsibilities
  • Greet patients in a timely and friendly manner
  • Review and communicate all forms and obtain required signatures for services provided
  • Collect and document patient demographic and insurance information with accuracy and thoroughness
  • Utilize technology to complete registration and ensure compliance with regulations
  • Participate in creating a positive environment for patient and colleague satisfaction
  • Report identified safety issues and medical errors
Qualifications
  • High School Diploma required
  • Customer service experience preferred
  • Patient Access experience preferred
  • Knowledge of registration, billing regulations, and state programs
  • Medical terminology and computer skills
Benefits and Perks

At Monmouth Medical Center, we offer a comprehensive benefits package, including paid time off, medical and prescription drug insurance, dental and vision insurance, retirement plans, and more. We also offer tuition reimbursement, health care/dependent care flexible spending accounts, and wellness programs.

About Monmouth Medical Center

Monmouth Medical Center is a leading academic health system in New Jersey, providing patient-centered, high-quality academic medicine in a compassionate and equitable manner. We are committed to creating healthier communities and delivering a best-in-class work experience to every member of our team.



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