Policy Services Coordinator
3 weeks ago
About Us: Ark Insurance Agency, LLC is dedicated to creating a workplace that inspires and motivates individuals to be their best. We are a dynamic and growing company, offering exciting opportunities for career growth and development.
Salary: The estimated annual salary for this role is $55,000 - $70,000, depending on experience.
Job Description: As a Policy Services Coordinator, you will play a crucial role in supporting our sales team and delivering exceptional customer service. You will be responsible for coordinating policy issuance, cancellations, and renewals, as well as maintaining accurate records and reporting to stakeholders.
Responsibilities:
- Coordinate policy issuance, cancellations, and renewals, working closely with sales team members and clients.
- Process and verify policy documents, including endorsements, certificates, and invoices.
- Maintain accurate records of policy activity, including status updates, payment history, and client communications.
- Prepare and distribute reports to stakeholders, highlighting policy performance and trends.
- Assist in resolving customer complaints and issues related to policy administration.
Requirements:
- Hold Property & Casualty insurance license required by your state and have a minimum of six months of experience in policy administration.
- Demonstrate strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Be highly organized, able to prioritize tasks, and manage multiple projects simultaneously.
- Demonstrate excellent communication and interpersonal skills, with the ability to work effectively with sales teams, clients, and internal stakeholders.
- Have excellent technical skills, including proficiency in agency management systems and insurance software.
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