Clinical Pharmacy Specialist
2 weeks ago
Job Description:
Job Summary:
Delivers comprehensive clinical services to patients, including immunizations and medication therapy management (MTM) interventions, while ensuring adherence to regulatory standards and company protocols.
Key Responsibilities:
Patient Engagement
Welcomes patients with a friendly demeanor and provides assistance with products and services. Addresses patient concerns promptly and answers inquiries to foster a positive experience.
Demonstrates and shares best practices in patient service with all team members to create a unique and enjoyable experience, incorporating interpersonal skills that convey care (e.g., greetings, eye contact, courtesy) and Walgreens service principles (e.g., demonstrating curiosity to identify needs, proactively assisting, ensuring satisfaction, and promoting empathy and inclusivity).
Contributes to enhancing patient experience by raising awareness of healthcare services available through Walgreens (e.g., patient consultations, medication management, drug therapy evaluations, and clinical or wellness services such as immunizations and diagnostic testing), thereby transitioning the Walgreens pharmacy role from transactional to relational.
Operational Duties
Provides clinical services to patients, such as immunizations or MTM interventions, ensuring compliance with regulatory guidelines and company policies.
Ensures adherence to all aspects of the Good Faith Dispensing policy in accordance with state and federal controlled substance regulations when processing prescriptions.
Professional Development
Maintains up-to-date knowledge and required licensure/credentialing/certification as mandated by federal and state regulations to deliver clinical services.
Stays informed about advancements in pharmacy and healthcare by reviewing pharmacy-related journals, company publications, and communications. Remains aware of industry developments and seeks best practices to enhance performance.
Completes necessary certifications, educational credits, and training, including required learning modules as stipulated by the Company.
About Walgreens and WBA
Walgreens is a key player in the U.S. Retail Pharmacy and U.S. Healthcare sectors of Walgreens Boots Alliance, Inc.
(Nasdaq:
WBA), a leading integrated healthcare, pharmacy, and retail organization with a rich history of community care spanning 170 years. WBA's mission is to foster joyful lives through improved health. With nearly 9,000 retail locations across the U.S., Puerto Rico, and the U.S. Virgin Islands, Walgreens proudly serves nearly 10 million customers daily. Walgreens pharmacists are vital to the U.S.
healthcare framework by offering a broad spectrum of pharmacy and healthcare services, including those that enhance equitable access to care for underserved populations.
To effectively meet customer and patient needs, Walgreens provides a true omnichannel experience, integrating physical and digital platforms supported by cutting-edge technology to deliver high-quality products and services in communities nationwide.
Job ID:
BR
Title:
Healthcare Services Pharmacist
Company Indicator:
Walgreens
Employment Type:
Full-time
Job Function:
Retail
Shift:
Store: 04393-BEVERLY MA
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