Clinical Pharmacy Specialist
2 weeks ago
Job Description:
Job Summary:
Delivers comprehensive clinical services to patients, including immunizations and medication therapy management (MTM) interventions, while ensuring adherence to regulatory standards and organizational policies.
Key Responsibilities:
Patient Engagement
Welcomes patients with a friendly demeanor and provides assistance with various products and services. Addresses patient concerns promptly and answers inquiries to foster a positive experience.
Demonstrates and shares best practices in patient service with team members to create a unique and enjoyable experience, emphasizing interpersonal skills that convey care (e.g., greetings, eye contact, politeness) and Walgreens service principles (e.g., showing curiosity to identify needs, proactively assisting until satisfaction is achieved, and promoting empathy and inclusivity).
Enhances patient experience by raising awareness of healthcare services available through Walgreens (e.g., patient consultations, medication management, drug therapy assessments, and clinical or wellness services such as immunizations and diagnostic testing), thereby transitioning the Walgreens pharmacy role from transactional to relational.
Operational Duties
Administers clinical services to patients, such as immunizations or MTM interventions, ensuring compliance with regulatory standards and company policies.
Ensures adherence to all components of the Good Faith Dispensing policy in alignment with state and federal controlled substance regulations when processing prescriptions.
Professional Development
Maintains up-to-date knowledge and required licensing/credentialing/certification as mandated by federal and state regulations to deliver clinical services.
Stays informed about pharmacy and healthcare advancements by reviewing industry-related publications, company communications, and other resources. Remains aware of trends in retail and management, seeking best practices to improve performance.
Completes necessary certifications, educational credits, and training, including learning modules, as required by the organization.
About Walgreens and WBA
Walgreens is part of the U.S. Retail Pharmacy and U.S. Healthcare sectors of Walgreens Boots Alliance, Inc.
(Nasdaq:
WBA), a leading integrated healthcare, pharmacy, and retail organization with a long-standing commitment to community care. WBA's mission is to enhance lives through improved health. With nearly 9,000 retail locations across the United States, Puerto Rico, and the U.S. Virgin Islands, Walgreens serves approximately 10 million customers daily. Walgreens pharmacists play a vital role in the U.S.
healthcare system by offering a diverse range of pharmacy and healthcare services, including initiatives that promote equitable access to care for underserved populations.
To effectively meet customer and patient needs, Walgreens provides a true omnichannel experience, integrating physical and digital platforms supported by cutting-edge technology to deliver high-quality products and services across communities.
Job ID:
BR
Title:
Healthcare Services Pharmacist
Company Indicator:
Walgreens
Employment Type:
Full-time
Job Function:
Retail
Shift:
Store: 04393-BEVERLY MA
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