Current jobs related to Client Services Support Specialist - Leesburg, Virginia - Avantor Sciences

  • Senior Client Service Specialist

    1 week ago

    Leesburg, Virginia, United States MAI Wealth Management, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Client Service Specialist to join our team at MAI Wealth Management, Inc. The ideal candidate will have a strong background in client service, financial analysis, and communication skills.Key Responsibilities:Provide exceptional client service and support to high net worth individuals and their...

  • Admissions Support Specialist

    3 weeks ago

    Leesburg, Virginia, United States Universal Health Services Full time

    Job Title: Admissions Support SpecialistUniversal Health Services is seeking a highly skilled Admissions Support Specialist to join our team. As a key member of our admissions department, you will play a critical role in ensuring a smooth and efficient admissions process for our patients and their families.Key Responsibilities:Provide exceptional customer...

  • Admissions Support Specialist

    2 months ago

    Leesburg, Virginia, United States Universal Health Services Full time

    Job SummaryThe Admissions Support Specialist plays a vital role in the admissions process at North Spring Behavioral Healthcare, Inc., a multifaceted behavioral healthcare system. This position is responsible for providing exceptional support to clients, families, and referral sources, ensuring a seamless and efficient admissions experience.Key...

  • Youth Services Specialist

    4 weeks ago

    Leesburg, Virginia, United States Aspire Behavioral Health & DD Services Full time

    Job SummaryWe are seeking a highly motivated and experienced professional to join our team as a Youth Services Specialist. In this role, you will be responsible for providing educational and employment support to up to 30 clients, linking them to community resources and stakeholders. You will also be required to maintain collaborative documentation, attend...

  • Client Relations Specialist

    2 months ago

    Leesburg, Virginia, United States Commonwealth of Virginia Full time

    Position: Client Relations Specialist - Equine Care As an essential member of the client and patient support team at the Commonwealth of Virginia's Equine Medical Center, you will be instrumental in delivering exceptional client satisfaction. Your duties will encompass managing client interactions, overseeing patient admissions and departures,...

  • Admissions Support Specialist

    3 weeks ago

    Leesburg, Virginia, United States UHS Full time

    Job Title: Admissions Support SpecialistNorth Spring Behavioral Healthcare, Inc. is a multifaceted behavioral healthcare system comprised of three programs to serve children and adolescents with a broad spectrum of psychiatric service needs. Our strategic plan for the past two years has been centered on improving fidelity to our evidence-based clinical...

  • Admissions Support Specialist

    2 weeks ago

    Leesburg, Virginia, United States UHS Full time

    Job Title: Admissions Support SpecialistNorth Spring Behavioral Healthcare, Inc. is a multifaceted behavioral healthcare system providing comprehensive services to children and adolescents with psychiatric needs. Our strategic plan focuses on improving fidelity to evidence-based clinical methodology.Job Summary:The Admissions Support Specialist plays a vital...

  • Bilingual Insurance Support Specialist

    2 weeks ago

    Leesburg, Virginia, United States Spherion Full time

    Job Title: Bilingual Insurance Support SpecialistWe are seeking a highly skilled and bilingual Insurance Support Specialist to join our team in Leesburg, VA. As a key member of our Insurance team, you will be responsible for providing exceptional customer service and administrative support to our clients and prospects.Key Responsibilities:Answer incoming...

  • IT Support Specialist

    2 weeks ago

    Leesburg, Virginia, United States Lynker Corporation Full time

    Job Title: IT Support SpecialistLynker Corporation is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and customersConfigure and maintain...

  • IT Support Specialist

    7 days ago

    Leesburg, Virginia, United States Lynker Corporation Full time

    Job Title: IT Support SpecialistLynker Corporation is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and customersConfigure and maintain...

  • Client Service Liaison

    2 weeks ago

    Leesburg, Virginia, United States VCA Animal Hospitals Full time

    Job Opportunity at VCA Animal HospitalsWe are seeking a skilled Client Service Representative to join our team. As a key member of our hospital staff, you will be responsible for providing exceptional customer service to our clients and their pets.Key Responsibilities:Provide timely and effective communication with clients regarding their pet's care and...

  • Youth Services Specialist

    1 week ago

    Leesburg, Virginia, United States Aspire Behavioral Health & DD Services Full time

    **Job Summary**We are seeking a dedicated and compassionate Youth Services Specialist to join our team at Aspire Behavioral Health & DD Services. In this role, you will provide educational and employment support to up to 30 clients, linking them to community resources and stakeholders. Your primary goal will be to ensure continuity of care and meet...

  • Bilingual Insurance Support Specialist

    1 week ago

    Leesburg, Virginia, United States Spherion Full time

    Job SummaryWe are seeking a highly skilled Bilingual Insurance Support Specialist to join our team in Leesburg, VA. As a key member of our Insurance team, you will provide exceptional customer service and administrative support to our clients and prospects.Key ResponsibilitiesAnswer incoming calls and gather details regarding requests before passing to...

  • Admissions Support Specialist

    1 month ago

    Leesburg, Virginia, United States UHS Full time

    Job SummaryThe Admissions Support Specialist plays a vital role in the admissions process, providing exceptional support to clients, families, and referral sources. This position requires strong communication skills, attention to detail, and the ability to maintain confidentiality.Key Responsibilities:Respond to incoming program inquiries and referrals in a...

  • Culinary Specialist

    1 week ago

    Leesburg, Virginia, United States Healthcare Services Group Full time

    Job SummaryWe are seeking a skilled Culinary Specialist to join our team at Healthcare Services Group. As a key member of our dining services team, you will be responsible for preparing and serving high-quality food to our residents and clients.Key Responsibilities:Prepare and serve food, including texture modified and therapeutic diets, following facility...

  • Day Support Specialist

    4 weeks ago

    Leesburg, Virginia, United States ECHO Full time

    Job Title: Day Support SpecialistECHO is seeking a dedicated professional to join our team as a Day Support Specialist. In this role, you will play a vital part in empowering individuals with disabilities to achieve their optimal level of personal, social, and economic success.Job Responsibilities:Provide supervision and care for ECHO participants, including...

  • Admissions Support Specialist

    1 week ago

    Leesburg, Virginia, United States UHS Full time

    Job Summary:The Admissions Support Specialist plays a vital role in the admissions department, providing exceptional support to clients, families, and referral sources throughout the admissions process. This includes offering information on treatment options, insurance, and admission procedures, as well as providing communication support to all departments...

  • Housekeeping Specialist

    2 weeks ago

    Leesburg, Virginia, United States Healthcare Services Group Full time

    About UsHealthcare Services Group (HCSG) is a leading provider of housekeeping, laundry, dining, and nutritional services to the healthcare industry. With over 45 years of experience, we have established ourselves as a trusted partner to thousands of healthcare communities across the country.Our Purpose and ValuesOur purpose is to foster fulfillment in...

  • Food Preparation Specialist

    1 week ago

    Leesburg, Virginia, United States Healthcare Services Group Full time

    Job SummaryWe are seeking a skilled Food Preparation Specialist to join our team at Healthcare Services Group. As a key member of our dining services team, you will be responsible for preparing and serving high-quality meals to our residents and clients.Key Responsibilities:Prepare and serve food, including texture modified and therapeutic diets, following...

  • Facilities Maintenance Specialist

    1 week ago

    Leesburg, Virginia, United States SBM Management Services Full time

    At SBM Management Services, we're seeking a skilled Facilities Maintenance Specialist to join our team. In this role, you'll be responsible for maintaining a clean and safe environment for our clients. Your duties will include:Key Responsibilities:Performing floor care, including vacuuming, mopping, and carpet spottingDusting, sanitizing, and cleaning...

Client Services Support Specialist

2 months ago

Leesburg, Virginia, United States Avantor Sciences Full time

Position Overview:
As a vital member of our team, you will report directly to the Client Services/PMO Supervisor and collaborate closely with Avantor's Clinical Services professionals. Your primary responsibility will be to assist our clients by executing tailored, mission-driven laboratory tasks and research protocols that facilitate the advancement of scientific endeavors.

Key Qualifications:

Educational Background:

A Bachelor’s degree in Chemistry or a related scientific field is preferred, or equivalent professional experience.

Experience:

Previous experience in Customer Service, Clinical Trials, or Good Laboratory Practice (GLP) is advantageous.

Essential Skills:
  • Meticulous attention to detail and strong analytical abilities.
  • Capacity to adapt swiftly in a dynamic environment.
  • Collaborative mindset to work effectively with internal stakeholders.
  • Proficient in managing time efficiently.
  • Ability to handle ambiguity with composure.
  • Exceptional listening and communication skills, both written and verbal.
  • Professional demeanor with excellent phone etiquette and conflict resolution capabilities.
  • Strong initiative and urgency in task execution.
  • Organizational skills with the ability to prioritize multiple responsibilities.
  • Proficient in Microsoft Office Suite, particularly PowerPoint, Word, and Excel.
  • Quick learner with advanced computer skills, including navigating various systems and online platforms.
  • Ability to follow both written and verbal instructions accurately.
  • Strong capability to review documents for accuracy and detail.
  • Professional and courteous communication with both internal staff and external clients.
  • Ability to maintain a positive attitude under pressure.
  • Skill in balancing and coordinating workloads effectively.
  • Ability to interpret and explain complex information, including regulations and policies.

Your Impact:
At Avantor, we provide a comprehensive suite of clinical trial services that span the entire process, from initial discovery to final delivery.

Our extensive portfolio includes custom kitting, equipment solutions, and biorepository services, all designed to support trials of any scale, anywhere globally.


Responsibilities:
  • Engage daily with external clients, manufacturing sites, sales teams, marketing, and other key internal stakeholders.
  • Act as the primary point of contact for service-related inquiries.
  • Understand business objectives and customer segmentation.
  • Keep all relevant functions updated on customer requirements.
  • Field incoming calls and inquiries from customers.
  • Develop and nurture strong relationships with clients, vendors, and team members.
  • Communicate effectively with both new and existing clients, addressing questions and concerns promptly.
  • Prepare and provide written work orders and proposals for client projects and service requests.
  • Serve as the central hub for all customer communications.
  • Assist in completing archive projects, providing clients with shipment records, invoices, and inventories.
  • Generate invoices for services rendered by the Operations Department.
  • Help resolve issues related to inventory, shipping, and invoicing.
  • Coordinate with Logistics and Operations departments to facilitate client requests and material shipments.
  • Utilize MS Office to create and maintain various administrative records and documents.
  • Compose official correspondence, including confidential and legal documents.
  • Address customer order requirements, expedite orders as necessary, and respond to inquiries regarding products and services.
  • Determine when to escalate customer issues and ensure they are resolved effectively.
  • Participate in or lead cross-functional teams aimed at improving departmental processes.
  • Perform additional duties as assigned.

Disclaimer:

The above statements are intended to outline the general nature and level of work performed by employees in this role. They are not exhaustive lists of all responsibilities, duties, and skills required for this position.

Avantor is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.


Why Choose Avantor?

At Avantor, we empower our global team of over 14,000 associates to push the boundaries of discovery and tackle challenges that advance life-changing science. The work we do significantly impacts lives, bringing innovative treatments and therapies to market and enabling breakthroughs in healthcare.

We are dedicated to supporting your career journey through our inclusive culture, which emphasizes learning and development opportunities.

Explore how your contributions can drive scientific progress and create a better world.