Glass Installation Specialist

1 week ago


College Station, Texas, United States The Glass Guru of College Station Full time
Job Summary

We are seeking a skilled and experienced Glass Installation Specialist to join our team at The Glass Guru of College Station. As a key member of our installation team, you will be responsible for delivering exceptional customer experiences and ensuring the highest quality installations.

Key Responsibilities
  • Job Preparation: Thoroughly inspect job materials, ensuring accuracy and quality, and load required materials to installation vehicles.
  • Customer Communication: Effectively communicate with customers and office staff regarding installation schedules and any issues that may arise.
  • Installation and Troubleshooting: Install products and services with precision and attention to detail, troubleshoot any issues, and strive to resolve problems on-site.
  • Customer Satisfaction: Ensure customer satisfaction by managing expectations, providing excellent customer service, and taking care of customers' homes and businesses.
  • Documentation and Communication: Document installation details, communicate with team members regarding incomplete work, and ensure that customer expectations are managed accordingly.
Requirements
  • Experience: 1 year of residential glass installation experience.
  • Education: High School Diploma or equivalent.
  • Licenses and Certifications: Valid driver's license, clean DMV record, and ability to pass initial background check and drug test.
  • Physical Demands: Ability to lift up to 50-100lbs unassisted and be physically capable of performing work in good health.
Preferred Skills
  • Residential Glass Replacement: Experience with single/double pane window glass, shower enclosures, skylights, and other residential glass replacement.
  • Window and Door Installation: Experience with new construction and retrofit window and door installation.
  • Effective Troubleshooting: Excellent troubleshooting skills to resolve installation problems on-site.
  • Excellent Communication: Excellent verbal and written communication skills to effectively communicate with customers and team members.

Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.



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