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Software Implementation Consultant

2 months ago

Auburn, Indiana, United States Metal Technologies Full time

About Us:

Metal Technologies is a leading metal casting enterprise that leverages advanced technology and a skilled workforce to deliver top-tier products. Established in 1997, we are a privately owned, family-operated business. Our company specializes in producing high-quality gray iron, ductile iron, austempered ductile iron, and value-added machining services for diverse industries. Each of our foundries possesses distinct processes and capabilities tailored to specific product families and specifications. As a dynamic organization, Metal Technologies provides a broad spectrum of challenging and rewarding career paths. If you seek a forward-thinking company that values and recognizes individual contributions, we encourage you to explore opportunities with us.

At MTI, we are dedicated to fostering a culture of excellence grounded in our core values:

  • Faith: We honor God in all our endeavors.
  • Family: We consider ourselves a family.
  • Spirit: We believe in our capabilities.
  • Grit: We take pride in our hands-on approach.
  • Vision: We create opportunities for growth.
  • Rigor: We emphasize process and precision.

We provide a diverse and inclusive array of benefits. At MTI, we believe that supporting our employees in achieving healthy, balanced lives enhances overall work performance.

Position Overview:

The Software Implementation Consultant is responsible for the installation, maintenance, and user training on MTI-approved software applications.

Key Responsibilities:

  • Manage security access profiles and user log-on IDs according to managerial authorizations.
  • Conduct training sessions for new employees on the MTI IT System.
  • Diagnose and resolve system, software, or user-related issues.
  • Facilitate user training for new systems and software updates.
  • Create and update user documentation for software systems.
  • Collaborate with customers to address specific EDI and barcode label requirements.
  • Design and deliver customized user training programs.
  • Develop, test, and maintain queries and reports utilizing Data Explorer Intelligent Views, Crystal Reports, Excel, and other reporting tools.
  • Provide backup support for daily operational functions as needed.

Required Knowledge, Skills, and Abilities:

  • Exceptional communication, interpersonal, and leadership abilities.
  • Strong analytical and problem-solving skills.
  • Capacity to manage and prioritize multiple tasks effectively.
  • Aptitude for training users with varying levels of technical expertise.

Work Environment:

  • The Software Implementation Consultant will primarily work in an office setting but will occasionally visit the plant and must comply with plant conditions.

Physical Requirements:

  • Must be able to remain stationary for approximately 90% of the time.
  • Must be able to navigate within the office and occasionally in the plant.
  • Regularly operates a computer and other office equipment such as calculators, copiers, and printers.
  • Must be able to communicate frequently with employees and other individuals in person and via telephone.

Education and Experience:

  • A Bachelor's degree in business, accounting, management information systems, or engineering is preferred, or equivalent experience.