Risk Management Coordinator
5 days ago
Ethos Risk Services, a leading insurance claims investigation and medical management company, seeks an experienced Assistant Operations Manager to support the Operations Manager in overseeing Field Investigators. This full-time remote position is ideal for individuals passionate about delivering exceptional services to clients.
Key Responsibilities- Prepare case updates for clients' daily review and review cases with clients when necessary or upon request.
- Review investigator performance based on timeliness, quality of investigation, and quality of report. Assess investigator scores using Ethos' performance scoring matrix.
- Assign surveillance cases to investigators, considering proximity and cost-effectiveness.
- Collaborate with Operations Managers and field investigators to ensure accurate and efficient completion of objectives.
- Maintain proactive communication with clients regarding their cases with oversight from Operations Managers.
- Bachelor's Degree in Criminology or a related field (preferred).
- Investigation background (preferred).
- Strong oral and written communication skills, ability to multitask, and prioritize projects. Basic computer skills, including proficiency in Microsoft Office products.
- Office-like environment with constant temperatures.
- Frequent periods of stationary work.
- Occasional weekend work when necessary.
- Constant operation of office machinery, such as computers and printers.
Estimated Salary Range: $38,500-$39,500
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