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Guest Services Coordinator
2 months ago
The Grand America Hotel is seeking a dedicated Guest Services Coordinator to warmly greet visitors, ensuring a welcoming atmosphere that fosters a delightful and unforgettable experience. The Coordinator will oversee the dining area, manage seating arrangements, provide wait time estimates, and ensure guests are comfortable during their wait for a table.
Key Responsibilities:
- Deliver exceptional customer service within the hospitality sector.
- Exhibit strong communication abilities.
- Maintain a positive demeanor and excellent interpersonal skills.
- Adapt quickly to new tasks and challenges.
- Collaborate effectively as part of a team.
- Experience in customer or guest service roles is advantageous.
- A minimum of one year in a restaurant setting is preferred.
- Ability to rearrange tables to accommodate larger parties.
- Proficient English communication skills are essential.
- $500 Referral Bonus after successful hiring of referred candidates post 90 days of employment.
- Flexible scheduling options for both full-time and part-time positions.
- Comprehensive medical, dental, and vision benefits for full-time employees (30 hours per week) after a designated period.
- Discounts on hotel stays.
- Complimentary meals for employees.
- Opportunities for training and career advancement.
- Availability to work on weekends and holidays is required.