Property Manager

2 weeks ago


Hot Springs National Park, Arkansas, United States Avenue5 Full time
About the Property Manager Position

The Property Manager is a key role at Avenue5 Residential, responsible for the overall operations of our properties. This includes ensuring efficient operations, overseeing supplier contracts, maintenance, lease administration, and monthly reporting. As a Property Manager, you will create a positive experience for our residents, associates, and clients.

Key Responsibilities
  • Manage the day-to-day operations of the property, including resident satisfaction and retention, full resident lifecycle activities, lease administration, rent collection, and delinquency management.
  • Meet client expectations and provide an excellent customer service experience.
  • Recruit, interview, provide corrective feedback, and hire associates.
  • Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development.
  • Execute the strategic marketing plan to attract and retain residents.
  • Understand the operations guidelines established within the property management agreement.
  • Respond to resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
  • Organize and implement site natural disaster and emergency evacuation plans.
  • Manage the property and associate safety records, property loss claims, and risk management initiatives.
Requirements
  • High school diploma required; Bachelor's degree preferred.
  • Two to three years of experience in property management required.
  • One to two years of direct management experience required.
  • Knowledge of resident rental lifecycle activities required.
  • Real estate license preferred or may be required in some locations.
  • Knowledge of Yardi Voyager or another equivalent system preferred.
Our Core Beliefs
  • Put people and partnerships first.
  • Empower associates.
  • Focus on solutions.
  • Champion ideas that accelerate success.
  • Deliver proof over promises.
Experience Our Award-Winning Culture
  • Top 15 national finalist on the Best Places to Work Multifamily.
  • Certified as a Great Place to Work since 2017.
  • Listed as one of the Best Workplaces in Real Estate.
  • Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal.
  • Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.

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