Security Operations Manager
5 days ago
Job Title: Security Operations Manager
Job Summary:
We are seeking a highly skilled Security Operations Manager to join our team at Allied Universal. As a Security Operations Manager, you will be responsible for overseeing the day-to-day security operations of an assigned client site, managing a team of security officers, and ensuring the client site is provided with high-quality security services.
Key Responsibilities:
- Supervise the day-to-day security operations of an assigned client site
- Manage a team of security officers, site and/or shift supervisors, including hiring/selection, scheduling, payroll, training, coaching, development, and support
- Ensure the client site is provided with high-quality security services to protect people and property
- Build, improve, and maintain effective relationships with both clients and employees
- Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
- Ensure all required reporting and contract compliance requirements are met
- Assure regular communication of issues or program with Client
- Handle any escalated security issues or emergency situations appropriately
- Other management responsibilities as determined by leadership
Requirements:
- Four (4) year degree in Criminal Justice, Business Administration, or related field
- Previous Contract Security, facilities management, military, or law enforcement experience
- At least two (2) years of business management/operations/supervisory experience (depending on size/scope of client)
- Ability to develop and grow customer relationships
- Experience in hiring, developing, motivating, and retaining quality staff
- Outstanding interpersonal and communications skills
- Ability to work in a team-oriented management environment with the ability to work independently
- Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis
- Previous payroll, billing, and scheduling experience preferred
- Ability to work in a team-oriented management environment while having an entrepreneurial attitude
Benefits:
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law
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